NEW: English for Tech Bundle → Save 40%
Your progress

Loading your progress…

Home
Planning & Processabbreviation · /ˌkeɪ piː ˈaɪ/

KPI

In simple English

KPIs are essential in tech companies for measuring success and holding teams accountable. In engineering, KPIs might include deployment frequency, system uptime, bug resolution time, or user adoption rates. In product teams, they could be daily active users (DAU), conversion rates, or customer retention. KPIs differ from general metrics because they are directly tied to strategic business goals and are reviewed regularly in meetings and reports. Teams set KPI targets at the beginning of a quarter or year, then monitor actual performance against those targets throughout the period to make data-driven decisions.

What does KPI mean, how to set and track KPIs, and examples of KPIs in tech companies

At a glanceCEFR B2
Commonness5/5
Versatility5/5
FormalityCasualFormalFormal
Spoken ↔ WrittenSpokenWrittenBoth
Directness ↔ DiplomaticDirectDiplomaticDirect
RegionUS and UK
New app · Free lessons

Speak up in meetings. Feel confident.

Standup vocabulary, native examples, and quick practice — 100+ free lessons

Start learning freeNo card needed · Google or email

Say it like this

We need to define our KPIs before the quarter starts.
Our main KPI is reducing page load time by 20%.
Did we hit our KPIs last month?

Real examples

in a team standup

"Our KPI for this sprint is to reduce deployment time from 2 hours to 1 hour."

in a planning meeting

"The product team set three critical KPIs: user retention, feature adoption, and system reliability."

in a quarterly business review

"We exceeded our KPI targets for API response time and customer satisfaction, but missed our recruitment KPI."

Don't say this

Handle with care. Do not confuse KPI with OKR or metrics. KPIs are specific measurable indicators, not broader goals. Also, KPI is singular and plural (one KPI, multiple KPIs).

We should KPI this project by next week.
We should define KPIs for this project by next week.KPI is a noun, not a verb. You do not KPI something; you set or track KPIs.
The KPI is to improve performance.
The KPI is to improve performance by 25% within Q2.KPIs must be specific and measurable, not vague. A good KPI includes a number, percentage, or quantifiable target.
We have too many KPIs, around 50 of them.
We focus on 3-5 key KPIs that align with our strategic goals.The best practice is to have fewer, more focused KPIs rather than dozens. The word Key means you should prioritize the most important ones.

Other forms

noun (singular)

KPI

"The primary KPI for the infrastructure team is uptime."

noun (plural)

KPIs

"Our quarterly KPIs are documented in the company wiki."

noun (in phrase)

KPI target

"Our KPI target for customer retention is 95%."

Often used with

set KPIsTo establish or define KPIs for a team or project
track KPIsTo monitor and measure progress against KPIs
achieve KPIsTo reach the targets defined in your KPIs
hit KPI targetsTo meet the specific numerical goals of your KPIs
key KPIA KPI that is especially important to business strategy
KPI dashboardA visual tool displaying real-time KPI data

Similar words

metricBroader term for any measured value; a metric is not necessarily tied to strategic goals like a KPI is
performance indicatorMore formal and less commonly used than KPI in tech
success metricFocuses on measurement of success; similar to KPI but less formal

Practice

Try it

4 quick exercises

Pick the most natural phrasing

1. Your manager asks about team performance. How do you respond?

Complete the sentence

2. Before starting the project, we need to _______ clear KPIs with measurable targets.

Spot the incorrect use of KPI

3. Which sentence uses KPI incorrectly?

Rewrite using KPI naturally

4. Rewrite this sentence using KPI: 'We want to measure how fast our website loads and set a target of 2 seconds or less.'

Questions

Quick poll

Have you said "kpi" in a standup this week?

Want more structured practice like this? Our English for Programmers course covers real workplace English in depth.

Your badges