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Planning & Processnoun · /skrʌm ˈmɑːstər/

scrum master

In simple English

A scrum master is a key leadership role within Agile teams that use the Scrum framework. Unlike a traditional project manager who directs work, a scrum master serves the team by removing blockers, facilitating meetings like daily standups and sprint planning, and coaching team members on Agile principles. They act as a servant-leader, focused on helping the team deliver value rather than controlling outcomes. In tech companies, the scrum master role has become increasingly important as organizations adopt Agile methodologies to increase flexibility and speed. You will find scrum masters in software development teams, but also in marketing, product management, and other departments implementing Scrum. The role requires strong communication skills, deep understanding of Agile philosophy, and the ability to identify and resolve team dynamics issues.

Understanding the scrum master role, responsibilities, and how it differs from project managers in Agile teams.

At a glanceCEFR B2
Commonness5/5
Versatility4/5
FormalityCasualFormalNeutral
Spoken ↔ WrittenSpokenWrittenBoth
Directness ↔ DiplomaticDirectDiplomaticNeutral
RegionUS and UK
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Say it like this

The scrum master facilitated our retrospective yesterday.
Our scrum master is great at removing blockers for the team.
The scrum master ensures we follow our Scrum process.

Real examples

in a standup

"Our scrum master mentioned that we need to reduce scope to finish the sprint on time."

in a sprint planning meeting

"The scrum master helps us estimate story points and plan our capacity for the next two weeks."

in a team retrospective

"The scrum master created a safe space for the team to discuss what went well and what we can improve."

Don't say this

Handle with care. Scrum master is a specific role title, not a verb or action. Do not use it to mean managing or controlling something generally.

The scrum master scrum mastered the project successfully.
The scrum master helped the team deliver the project successfully.Scrum master is a noun role, not a verb. You cannot use it as an action word.
Our scrum master makes all the decisions for the team.
Our scrum master facilitates discussions so the team can make decisions together.A scrum master is not a decision-maker or manager. They are a servant-leader who enables the team.
I was promoted to scrum master because I am the best coder.
I became a scrum master because I have strong leadership and coaching skills.The scrum master role requires facilitation and people skills, not necessarily technical expertise.

Other forms

noun

scrum master

"She has been our scrum master for six months."

noun (plural)

scrum masters

"We hired two new scrum masters to support our growing engineering teams."

adjective

scrum master (used attributively)

"The scrum master role requires excellent communication skills."

Often used with

certified scrum masterA scrum master who has completed official training and earned CSM certification.
hire a scrum masterTo recruit someone for the scrum master position on a team.
scrum master removes blockersOne of the primary responsibilities of a scrum master.
scrum master facilitatesCommon verb phrase describing what scrum masters do in meetings and ceremonies.

Similar words

agile coachBroader role that may coach multiple teams; scrum master is more specific to one Scrum team.
team facilitatorMore general term; scrum master has specific Agile and Scrum methodology responsibilities.
servant leaderDescribes the philosophy behind the scrum master role rather than the specific title.

Opposites

traditional project managercommand-and-control manager

Practice

Try it

4 quick exercises

Pick the most natural phrasing

1. You want to say someone recently got the scrum master job. Which sounds most natural?

Complete the sentence

2. Our _______ scheduled a team retrospective to discuss what we learned this sprint.

Spot the mistake

3. Which sentence uses scrum master incorrectly?

Rewrite naturally

4. Rewrite this to use the term scrum master naturally: 'We have someone on our team who helps us run our meetings and removes problems that stop our work.'

Questions

Quick poll

Have you said "scrum master" in a standup this week?

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