Say it like this
- Who is going to be the IC for this incident?
- We need to declare an incident and assign an incident commander immediately.
- The incident commander called for a war room meeting.
Use it at work
Starting
- I'll be incident commander for this one.
- Who's the incident commander?
Running it
- As incident commander, I need one person on logs and one on comms.
- Let's have status updates every 15 minutes.
Handing over
- I'm handing over incident commander to Ana.
- The incident commander decides when to roll back.
Don't say this
Incident commander is a noun role, not a verb. Use the noun form with the verb is.
Practice
Try it
4 quick exercises
1. Your production database is down. What do you say in Slack?
2. During the security breach, Maria _______ the response team and coordinated with all departments.
3. Which sentence uses incident commander incorrectly?
4. Rewrite this using incident commander: The person in charge of managing our response to the API outage needs to organize everyone and keep things on track.
Say it out loud
Phrase 1 of 3
"Who is going to be the IC for this incident?"
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More about incident commander
Real examples(3)
- during an outage
"The incident commander asked everyone to focus on identifying the root cause before we attempt any fixes."
- in a post-mortem
"As incident commander, I should have escalated to the database team fifteen minutes earlier."
- in a standup
"We're rotating who serves as incident commander each week to make sure everyone gets experience."
More mistakes(2)
Handle with care. Do not confuse with a military commander. The incident commander is a facilitator and coordinator, not necessarily the most senior person. Also, do not use as a verb.
- ✕The incident commander should be the senior engineer on call.✓The incident commander should be whoever is best able to coordinate the response, not necessarily the most senior person.
Being an incident commander is about leadership and coordination skills, not seniority or technical expertise.
- ✕I got incident commanded by my manager.✓My manager assigned me as the incident commander for this outage.
The term describes a role, not something done to a person. Use assign or designate with the role.
Other forms(2)
- incident commander noun
"The incident commander has the authority to make decisions about the response strategy."
- incident commander role noun phrase
"Taking on the incident commander role taught me a lot about prioritization."
Often used with(5)
- serve as incident commander · To take the role of incident commander during an incident
- declare incident commander · To officially assign someone to be the incident commander
- incident commander call · The video or phone call led by the incident commander during an active incident
- incident commander responsibilities · The duties and tasks that an incident commander must handle
- incident commander training · Formal preparation to become an effective incident commander
Similar words(3)
- IC · Common abbreviation for incident commander, widely used in tech
- incident lead · Alternative term with the same meaning, slightly less formal
- on-call lead · Similar role but may imply the person was on-call rotation, whereas IC could be anyone assigned
Opposites(1)
- individual contributor
Questions(5)
- What exactly does an incident commander do?
- An incident commander (IC) is the person in charge of coordinating the response to a production incident or outage. Their main responsibilities are: leading the incident response call, keeping communication clear and organized, prioritizing what to fix first, delegating tasks to team members, updating stakeholders on progress, and deciding when the incident is fully resolved. The IC is not necessarily fixing the technical problem themselves, but rather ensuring the team works together efficiently.
- Does the incident commander have to be the most senior person?
- No. The incident commander should be the person best able to coordinate the response for that specific incident. This might be a mid-level engineer, a team lead, or even a more junior person who has training and experience in incident management. What matters is their ability to communicate clearly, stay calm under pressure, and make good decisions, not their technical rank.
- How do you say you are the incident commander in a sentence?
- You can say: I am the incident commander for this issue, or I am serving as the incident commander, or I have been assigned as the incident commander. Do not use incident commander as a verb. Never say I am incident commanding or I will incident commander the team.
- Is incident commander a formal or informal term?
- Incident commander is a formal, professional term used in tech companies. It is used in official communications, documentation, and training. However, you will also hear the abbreviation IC in casual conversation: Who is the IC? or I will be IC today.
- What is the difference between incident commander and incident lead?
- Both terms mean the same thing and are used interchangeably in most tech companies. Incident commander is slightly more common and formal, while incident lead may be used more casually. Some companies have a preference for one term over the other, but they refer to the same role.
